| Pipe Band Supplies . com
are dedicated to providing premium quality goods, value for
money, excellent customer service and fast delivery. We have
many years of experience in both retail and wholesale behind
us.
All of our products are manufactured by us, using only the
finest quality materials and we pride ourselves on the attention
to detail, which goes into every stage of the manufacturing
process.
Our sales office is based in the prestigeous West End area
of Glasgow End and we have warehouse facilities and our own
Pewter casting company in the Queens Cross area of town.
Ordering
The catalogue section of our site is hosted on a secure server
and all credit card details are sent to us in encrypted format
and can only be decrypted by our servers. Payment for goods
is not taken until they are ready for despatch, which is normally
within 72 hours (excludes made to measure items such as Kilts
and Jackets).
If the item you have ordered is out of stock or awaiting
casting, you will be notified by e-mail within 72 hours and
you will have the option to have the goods placed on back
order or to cancel the order.
Carriage
For small orders we ship by registered post in the UK and
Parcel Force International Scheduled to the US (5-7 day service).
For larger orders we have accounts with all the major carriers,
including UPS, DHL and Parcel Force and we give you the customer
the option of how you wish the order to be shipped.
We ship large quantities of goods with all the carriers,
through Pipe Band Supplies . com and other parts of our business and
as such have negotiated highly competitive discount rates.
These discounts are passed across to you, the customer and
we charge only the exact price of shipping the goods.
Returns Policy
If for any reason you are unsatisfied with the quality of
your goods, we offer a full refund policy.
Alternative ways to order
If you would prefer to place your order by fax or phone you
can do so by using the numbers you will find on our contact
page. Our sales team will be happy to talk you through any
process you are unsure of, or answer any questions you may
have on the products we offer.
Pipe Band Supplies . com are dedicated to your satisfaction.
Should you have any concerns please e-mail us info@pipebandsupplies.com
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